Last Updated: 28 May 2026
At NOMAD JUNCTION, we strive to provide quality products and services to our customers. This Cancellation & Refund Policy outlines the terms related to cancellations, returns, and refunds.
1. Business Information
Business Name: NOMAD JUNCTION
Address: Shop No 02, Ganesh Complex, Chetakpuri Road, Gwalior, Madhya Pradesh – 474001
Phone: +91 8770370278
Email: rohit.9201617918@gmail.com
2. Order Cancellation
Customers may request cancellation of an order/service before it has been processed or dispatched.
Once the order/service has been processed, shipped, activated, or delivered, cancellation may not be possible.
NOMAD JUNCTION reserves the right to approve or reject cancellation requests based on the order status.
3. Refund Eligibility
Refunds may be considered under the following situations:
- Duplicate payment made by mistake
- Failed transaction where payment was deducted but service/order was not completed
- Product/service unavailable after successful payment
- Valid issues approved by our support team
Refund requests for completed, delivered, customized, or successfully provided services/products may not be eligible.
4. Non-Refundable Situations
Refunds will not be provided for:
- Change of mind after purchase
- Incorrect information provided by the customer
- Delays caused by third-party services
- Digital/downloadable products once delivered
- Services already initiated or completed
5. Refund Process
To request a refund, customers must contact us through email or phone with:
- Order/payment details
- Transaction ID
- Reason for refund request
Approved refunds will be processed to the original payment method.
6. Refund Timeline
Once approved, refunds may take approximately 5–10 business days to reflect in the customer’s bank account or original payment source, depending on the payment provider or bank processing time.
7. Failed or Duplicate Transactions
If payment is deducted but the order/service is not confirmed, customers should contact us immediately. Such issues are generally resolved within a reasonable timeframe after verification.
8. Changes to This Policy
NOMAD JUNCTION reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice.
9. Contact Us
For cancellation or refund-related support, please contact:
NOMAD JUNCTION
Shop No 02, Ganesh Complex, Chetakpuri Road, Gwalior, Madhya Pradesh – 474001
Phone: +91 8770370278
Email: rohit.9201617918@gmail.com